Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing Spotik for football trials. We understand that plans can change, and we strive to provide a flexible and customer-friendly return policy. Please read the following return policy carefully.

1. Trials Refunds

1.1 Eligibility

  • Refunds are only applicable to trials registered on spotik.co
  • To be eligible for a refund, a refund request must be submitted within 7 days of the registration date.

1.2 Event Cancellations or Postponements

  • In the event of a cancellation or postponement, registration fees refunds will be issued automatically.
  • If the event is rescheduled, your registration will be valid for the new date. If you are unable to attend the rescheduled event, you may request a refund within the specified timeframe.

2. No-Show Policy

2.1 Refund Request for Non-attendance

  • If you are unable to attend the event for any reason, refunds will not be issued for no-shows or missed trials.

3. Refund Process

3.1 Contact Us

  • To request a refund, please contact our customer support team at hello@spotik.co
  • Clearly state your name, order number, and the reason for your refund request.

3.2 Refund Approval

  • Refunds are subject to approval by our customer support team.
  • Once approved, refunds will be processed within 10-15 business days to the original payment method.

5. Contact Information

If you have any questions about our return policy or need assistance with a refund, please contact us at hello@spotik.co

Thank you for using SPOTIK. We appreciate your trust in our services.